Privacy Policy
This Policy covers personally identifiable information and other visitor information collected on the www.prospectfastener.com website (the "Site"). When you call Prospect Fastener Corp. about a product, delivery, a billing question or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your questions, such as your name, e-mail information, mailing address and a telephone number where we might contact you. Prospect Fastener Corp. may retain this information to assist you in the future or for its other business needs.
INFORMATION COLLECTION
Prospect Fastener Corp. may collect the following personally identifiable information from our customers:
Customer name
E-mail address
User ID and password
Billing address and telephone number
Shipping address and telephone number (if different from billing address)
Job title
Federal Tax ID or SSN (DUNS # if an open account)
Credit card information (optional)
Other information needed to provide access to the Site's applications or Prospect Fastener Corp.'s product and service offerings to you
When customers purchase products at our Site, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our Site may be invited to voluntarily provide personally identifiable or other information and/or participate in one of our voluntary online surveys. (These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys.) Prospect Fastener Corp. will never send you an e-mail requesting you to validate account/password information or personal information such as credit card numbers. If you do receive an e-mail that appears to come from Prospect Fastener Corp. and asks for this type of information please bring this to our attention immediately and then delete from your inbox. If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. you agree to accept responsibility for all activities that occur under your account or password. Prospect Fastener sends emails to all customers regarding order status; these emails include order confirmation, shipping information and other changes regarding the status of your order. In continuation of our general privacy policy, we do not sell or share customer email information.
COOKIES AND OTHER TECHNOLOGY INFORMATION
A cookie is a small file stored on your computer by a website to give you a unique ID (each, a "Cookie"). Prospect Fastener Corp. uses cookies to track new visitors to this Site and to recognize customers in order to present more personalized content. Cookies can also be used to assist Prospect Fastener Corp. in customizing Site information or in improving the performance or usability of the Site.
IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Site. We may collect additional automatic information about your visit to our Site, such as time of day, browser type and version, browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the Internet. This information is used for analytical purposes and to help us provide services to our customers. We may also use this information to administer and troubleshoot our Sites.
SETTING YOUR COOKIE PREFERENCE
You can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.
INFORMATION USE AND SHARING
The information that Prospect Fastener Corp. collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site. Prospect Fastener Corp. may offer you during your registration on this Site, or through future e-mail, the opportunity to receive offers and information about products and services that Prospect Fastener Corp. believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the "opting out" procedures listed below. Prospect Fastener Corp. is committed to protecting our customers’ privacy. All personal information provided to Prospect Fastener Corp. will not be sold or shared with other companies. We keep your information private and protected with advanced encryption technology. Your personal information travels through a SSL (secure socket layer) that is not accessible to outside users.
OPTING OUT
At Prospect Fastener Corp., the choice is in the hands of our customers. You may have your personally identifiable information removed from Prospect Fastener Corp.'s internal distribution at any time by simply choosing to OPT OUT. You may also OPT OUT if you do not want to receive e-mail commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should also include their Prospect Fastener Corp. account number.
Email sales@prospectfastener.com
Customer Service: (847) 526-2950
Fax: (847) 526-2955
SECURITY
Prospect Fastener Corp. is committed to our customer's needs and is continually working toward setting and improving the security of our Site. We currently use a 128-bit SSL for the encryption of transactions on our website. It encrypts all of your personal information, including credit card number, name, and address. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.
THIRD PARTIES
This Policy covers only information received or collected by Prospect Fastener Corp. via the Site. The Site may contain links to the websites of third parties. The third party websites that may be accessed from the Site have separate privacy, data collection, data transfer and e-mail policies. Although Prospect Fastener Corp. is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties.
CONSENT
By your use of this Site, you consent to this Policy. Prospect Fastener Corp. reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.